Monroe County Medical Center is accredited by The Joint Commission.
That means we voluntarily submit to evaluations of our compliance
with nationwide hospital standards on a continuing basis.
The Joint Commission accreditation is your assurance that Monroe County Medical Center
practices continuous quality monitoring to provide you with quality health care.
The Joint Commission accreditation is recognized internationally as a symbol of quality
that reflects an organization’s commitment to meeting certain performance standards.
To earn and maintain the Joint Commission’s Gold Seal of Approval, an organization undergoes an unannounced onsite survey
by a Joint Commission survey team at least every (3) years; the laboratory is surveyed every (2) years.
In that regard, if you have any concerns about patient care or safety that have not been addressed please contact Laura Bowe,
Compliance Officer at (270) 487-9231 ext. 1190. You can voice your concerns or make requests without fear of coercion, discrimination,
reprisal, or unreasonable interruption of care for having done so.
If your concern is not resolved within a reasonable time, you may contact the Joint Commission Office of Quality Monitoring
by calling (800) 994-6610 or e-mailing: complaint@jointcommission.org.
