Monroe County Medical Center is accredited by The Joint Commission.  That means we voluntarily submit to evaluations of our compliance with nationwide hospital standards on a continuing basis.  Joint Commission accreditation is your assurance that Monroe County Medical Center practices continuous quality monitoring to provide you with quality healthcare.

Joint Commission accreditation is recognized internationally as a symbol of quality that reflects an organization's commitment to meeting certain performance standards.  To earn and maintain the Joint Commission's Gold Seal of Approval ^tm, an organization undergoes an unannounced onsite survey by a Joint Commission survey team at least every (3) years.

In that regard, if you have any concerns about patient care or safety that have not been addressed please contact Laura Emmert, Risk Manager / Performance Improvement

at (270) 487-9231 ext. 1190.

 If the concerns in question cannot be resolved at this level, you can contact the Joint Commission. The Joint Commission is a nonprofit organization that reviews more than 15,000 healthcare organizations. To contact Joint Commission:

Mail:

Office of Quality Monitoring
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181

            Fax:

            Office of Quality Monitoring: 630-792-5636

            Email:

            complaint@jointcommission.org